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SALES SPECIALIST

Brief Company Overview:
IT Mindshare is a veteran-owned technology firm located in Morgantown, WV servicing commercial, non-profit and local government clients. Our core business functions are technology services, Voice over IP (VoIP) service and website/software development. IT Mindshare is in its fifth year of operation and has extensive experience with organizations ranging in size from a few people to a several hundred. We are customer support focused. IT Mindshare recruits and retains the highest technology talent in the area to service our clients and continue to provide excellent value to the people of West Virginia. We have a fun company culture and a great track record of consistent growth every year of our existence.

Position Description:
The Sales Specialist will be primarily dedicated to the sales team and be responsible for sales and account development for IT Mindshare. The Sales Specialist performs activities associated with selling, ordering, and overall account management dealing with specialized merchandise that requires knowledge of a unique and/or specialized nature. These activities include researching and utilizing knowledge of technical products that are appropriate to their specific and/or unique needs. The Sales Specialist reports directly to the Director of Sales and will work closely with the operations and finance team as well.

Core Qualifications:
  • One (1) or more years of experience working in the technology sales field with technology.
  • One (1) or more years of customer service working with people and interacting with people professionally.
  • Professional appearance and a positive attitude.
  • Must be able to self-manage, especially as it relates to administrative tasks, paperwork, scheduling and client interaction.
  • Must be able to work independently as well as part of a sales team especially as it relates to scheduling and closing sales opportunities.
  • Excellent customer service such as communication, follow-up, conflict resolution with overall client satisfaction as the goal.
  • Good base knowledge of technology and an ability to explain it clearly to clients.
  • Willingness to learn new technology and be able to explain and sell it to clients.
  • Excellent communication skills.
  • Ability to speak and write clearly and professionally.
  • Valid driver’s license with minimal points on the driving record.

  • Bonus Qualifications:
  • Project management experience.
  • Sales experience with companies requiring IT and phone service.
  • Established network of business requiring IT and phone service.
  • Experience working in a small company environment (under 50 employees).
  • Experience working for a Managed Services Provider and/or telecommunications provider.

  • Position Requirements & Description:
  • Successfully sell and develop business for IT Mindshare based upon established criteria from the Director of Sales and achieve agreed upon sales targets and quotas within a defined schedule.
  • Informs and assists customers regarding technical and specialized merchandise; demonstrates use upon request.
  • Identifies need for materials and merchandise; identifies criteria and selects vendor to procure specific merchandise meeting identified criteria, such as price, quality, quantity, and delivery date, and places orders.
  • Plans special promotions; coordinates advertising, procurement of specialized merchandise, staff scheduling, and event marketing.
  • Interviews vendor representatives to develop new sources of technical supplies, securing favorable terms.
  • Totals prices and tax on merchandise selected; calculates discounts when appropriate.
  • Compiles and tracks sales data for evaluation.
  • Generates and keeps track of sales leads.
  • Fill in for both junior and senior level team members as the need arises.

  • Please E-mail your resume to info@ITMindshare.com to apply for this position.